FAQs, Fees, & Insurance

Rates & Fees:

$150 per 50-55 minute individual therapy session
$100 per hour to complete forms & treatment summaries.

How do I know if I need therapy?

For most people, when they start looking around at therapists, they are probably in a place where they need some support. If you're not sure, consider whether the concerns you are experiencing are causing disruption in your life. If so, please schedule a free consult or intake session.

Are there any issues or populations you do not work with?

I do not work with clients under the age of 18. I do not provide psychological evaluations, but can provide referrals as needed. I do not appear in court for any reason. As a part of our ethical code, counselors do not work with populations or issues for which we do not have adequate training or experience. In such cases, I will provide appropriate referrals as needed.

Can I book an Intake Session?

At this time we are not accepting new clients.

How much does counseling cost?

Each session whether individual therapy or initial intake session is $150. I accept a few select insurance plans, credit cards and checks. I offer auto-billing with a credit card. If you choose to pay by check, payment must be made prior to your session.

Do you offer sliding scale or reduced fees?

I offer a limited number of slots for sliding scale. We can discuss fees in your free consult if you are concerned about affordability. Sliding scale rates will be reviewed every 6 months or when you experience a change in finances.

Do you take my insurance?

I am partnered with Headway for billing some commercial insurance plans. You may also see my name listed on your insurance website in connection with my employer, who is unaffiliated with Reaching Serenity Counseling.

You don't take my insurance, can I see you anyway?

Yes! You will pay the private pay rate ($150) at time of service. If you have out of network (OON) benefits, I can also provide a superbill (receipt) which you can submit to your insurance for possible reimbursement. Please note, that reimbursement is not guaranteed.

What do I ask my insurance company?

You can ask any questions you would like, but I recommend the following:

Do I have mental health benefits?
What are my benefits for an in-network provider
What are my benefits for an out-of-network provider?
Do I have a deductible?
How do I submit invoices for reimbursement?

Why do I have to complete paperwork before my appointment?

Completing paperwork before your appointment allows us to focus on the clinical aspect of your treatment rather than the administrative. I require all forms to be completed at least 24 hours prior to your first appointment. Please keep this in mind when scheduling your session. If paperwork is not completed, your appointment will be cancelled until completed.

What is a Good Faith Estimate (GFE)? How do I receive a GFE?

The No Surprises Act, also known as No Surprise Billing, took effect on January 1, 2022. This act is part of a legislative package that was passed in December 2020. Under the No Surprises Act, practitioners must provide an estimate of treatment costs for any client that does not have or plan to use insurance to cover their treatment costs. If you have not received your GFE, please ask your provider.

What is included on a superbill? What makes it different from a receipt or an invoice?

A superbill is similar to a receipt or invoice but it includes your diagnosis and what type of service was provided. Additionally, reimbursement is not guaranteed.

Can I do therapy when I'm on vacation?

Unfortunately, no. Each state has their own rules about being licensed and I am only licensed in the Commonwealth of Virginia at this time. You must be physically in Virginia for every session. I will confirm and note your physical location at the start of every session.

Do you prescribe medication?

I am not qualified to prescribe psychiatric or other medications. I do, however, collaborate with local providers if you are in need of medication management.

How do I get a copy of my therapy records?

You can request a copy of your records in writing. It may take up to 60 days for records requests but is generally much shorter. In some instances, a treatment summary may be more appropriate. Please discuss this request with your provider prior to requesting records.

Please see the fees listed below:

$20 administrative fee for records request
$0.50 per page for up to 50 pages and $0.25 per page thereafter for hard paper copy.
$0.37 per page for up to 50 pages and $0.18 per page thereafter for encrypted, password protected digital file
Mailing documents are subject to current USPS rates